Frequently asked questions about Way2Rentals software

For companies that rent out or manage vehicles: independent car hire companies, corporate fleets, motorhome and other motor vehicle rental operators, and businesses with several branches or stations. As a multi-user, multi-branch platform, it suits both single-site and multi-location businesses.

Way2Rentals is 100% cloud-based (SaaS). There is nothing to install on computers or servers and no infrastructure to maintain. Updates are automatic and data is stored securely, with regular backups.

Yes. It runs in the browser on computers, tablets and smartphones, with no apps to install. Vehicle handovers and returns can be done on mobile, right next to the vehicle.

Yes. The platform uses data encryption, security protocols and authentication to protect your fleet and customer information against unauthorised access.

Yes. As well as rentals to customers, Way2Rentals manages corporate fleets and company vehicles: driver assignment, usage and consumption tracking, maintenance, damage and costs by department, with profitability and operating cost reports. See the fleet features.

Yes. You can create as many profiles as you need and set permissions for each user group.

Yes. Way2Rentals is multi-branch and multi-user: manage several stations or counters from one central account, with different access levels. This is useful for companies with branches in different cities, airports or regions.

Yes. The customer portal can be sent in the confirmation email or shared through a QR code at the counter. With the booking number and surname, customers access their booking, check in online and sign the contract. Extensions and changes can also be emailed for remote digital signature.

Yes, through the 365id integration. When the ID card, passport or driving licence is scanned, the data (name, tax number, document number and expiry date) is read in seconds and sent to the driver record, and the system confirms the document is genuine before the vehicle is handed over. Learn more on the integrations page.

Yes. The maintenance module keeps each vehicle’s history — servicing, repairs and inspections — and sends automatic alerts when a maintenance date or mileage is approaching.

The Vehicle Cleaning module shows, on a screen in the car park or on a tablet, which vehicles need cleaning, how long they have been waiting and the next booking. The team logs each clean with one tap, and the counter is alerted if the assigned vehicle is not ready yet.

Yes. The fines management module simplifies the handling of fine notices, with automatic completion of response templates and an email sent to the relevant authority.

Yes. For each long-term contract you can choose the invoicing frequency — monthly, fortnightly, weekly or custom (every X days) — and view a forecast of all invoices. This suits, for example, ride-hailing drivers and corporate fleets.

Yes. It integrates via API with brokers such as Economy Car Rentals, Discover Cars, CarJet, Aurum Cars, Zest Car Rentals, Enjoy Travel and Rent Cars, which receive rates and availability in real time. The integration manager shows the status of each connection and helps fix any issue quickly. Integration is subject to each broker’s conditions.

Way2Rentals integrates with Reduniq, SIBS, Stripe, Visa and PayPal. Reduniq accepts, in a single integration, credit and debit cards, Visa, Mastercard, American Express, UnionPay, Apple Pay, Google Pay, MB WAY, Multibanco reference, PIX, PayPal and instalment payments with Parcela Já (UNICRE). SIBS provides MB WAY, Multibanco reference, bank cards, Mastercard, Apple Pay and Google Pay. Payments can be made online at the time of booking or at the counter.

Yes. It integrates with Eticadata, KeyInvoice, PHC and Officegest, automatically issuing invoices, receipts and credit notes from the platform, with no double data entry. Other integrations can be assessed case by case.

Yes. The WordPress booking plugin, now in a new version, lets customers book and pay on your website, with real-time availability and prices. Bookings go straight into Way2Rentals. If you do not have a website, our team can build one with the booking system already integrated.

It depends on the size of the company and the data migration, but in most cases companies start working on the platform a few days after the initial setup. New companies get a setup assistant and a checklist, and our team provides training and supports the whole process.

Way2Rentals lets you import data from other systems, and our team supports the migration so the switch happens without losing information or interrupting your operations.

Yes. Book a free demo: a personalised session focused on how your company works, where we answer all your questions.