[et_pb_section fb_built=”1″ admin_label=”section” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_row column_structure=”2_5,3_5″ make_equal=”on” admin_label=”row” _builder_version=”4.27.2″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” width=”90%” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.27.2″ custom_padding=”|||” custom_css_main_element=”display:flex;||flex-direction:column;||justify-content:center;” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/way2rentals.com\/wp-content\/uploads\/2024\/10\/imagem_faq3.png” alt=”wayrentals Frequently asked questions” title_text=”way2rentals_Faq” _builder_version=”4.27.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” header_font=”|700|||||||” header_text_color=”#009832″ header_font_size=”40px” header_line_height=”1.3em” header_2_font=”|700|||||||” header_2_text_color=”#009832″ header_2_font_size=”40px” header_2_line_height=”1.3em” custom_margin=”||10px||false|false” header_2_font_size_tablet=”40px” header_2_font_size_phone=”30px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][et_pb_accordion open_toggle_text_color=”#000000″ open_toggle_background_color=”#FFFFFF” closed_toggle_background_color=”#FFFFFF” toggle_icon=”||fa||900″ icon_color=”#42BF6E” _builder_version=”4.27.6″ _module_preset=”default” toggle_text_color=”#000000″ toggle_font=”|600|||||||” custom_css_toggle=”margin-bottom:0px;” border_width_all=”0px” border_width_bottom=”1px” global_colors_info=”{}”][et_pb_accordion_item title=”What is Way2Rentals?” open=”on” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”]Way2Rentals is a car hire and fleet management software platform developed in Portugal. It allows you to manage bookings, contracts, vehicles, drivers, invoicing and reports all at once \u2014 all on a single platform accessible from any device with an internet connection. It has been specifically designed for independent car hire companies, corporate fleets and companies renting out motorhomes and other motor vehicles.[\/et_pb_accordion_item][et_pb_accordion_item title=”What kind of businesses is Way2Rentals suitable for?” open=”off” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”]Way2Rentals is ideal for any company that operates a fleet of rental vehicles: small and medium-sized car hire companies, corporate fleets under rental or leasing arrangements, caravan and motorhome operators, and companies with multiple branches or locations.
\nThe platform is multi-user and multi-agency, making it equally suitable for businesses with a single shop or multiple locations.[\/et_pb_accordion_item][et_pb_accordion_item title=”Does Way2Rentals work on mobile devices?” open=”off” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”]Yes. Way2Rentals has been designed to be accessible via a web browser on both computers and mobile devices\u2014such as tablets or smartphones. Staff can record vehicle drop-offs and pick-ups directly in the field, without needing to be in the office. Access is via any up-to-date web browser, with no need to install additional apps.[\/et_pb_accordion_item][et_pb_accordion_item title=”Is the software cloud-based or installed locally?” open=”off” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”]Way2Rentals is a 100% cloud-based platform (SaaS). It requires no installation on local computers or on your own servers, nor does it require any infrastructure maintenance. All you need is internet access to use all its features. Updates are automatic and data is stored securely, with regular backups and guaranteed availability.[\/et_pb_accordion_item][et_pb_accordion_item title=”Is my data safe?” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n
Yes, the security of your data is a priority for Way2Rentals<\/strong>. The platform follows best security practices, including data encryption<\/strong>, advanced security protocols<\/strong> and robust authentication<\/strong>, to ensure that your fleet and customer information is always protected against unauthorised access. <\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”I want to change programme but I'm afraid I'll lose some data?” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n We understand your concerns, and at Way2Rentals<\/strong>, we ensure that the transition from one system to another is simple and secure<\/strong>. The platform allows you to import data<\/strong> from other systems, enabling you to transfer essential information efficiently without compromising data integrity. Our support team is on hand to guide you through the entire process and ensure a smooth, loss-free migration. <\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How do integrations work?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Brokers:<\/strong><\/p>\n You should contact the Broker in question and find out if they work with us, in which case if there is already API integration everything is easier. You should then request an API key from our support department. <\/p>\n Payments:<\/strong><\/p>\n Integration is carried out via a token between the organisation and us. The following instructions are sent by email and must be submitted via the payment system portal. <\/p>\n Invoicing:<\/strong><\/p>\n Integration with the aforementioned organisations is quick and has been thoroughly tested to save you time and effort when processing documents.<\/p>\n Via Verde:<\/strong><\/p>\n Under the RAC protocol, the integration of Via Verde tickets with our platform requires FTP credentials sent by Via Verde, which allows tickets to be associated directly with hire contracts.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What's the cost?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n The cost of Way2Rentals<\/strong> varies depending on your business\u2019s specific needs, such as the size of your fleet, the features you wish to use and the integrations you require. Our platform offers customised plans to ensure you only pay for what you actually need. <\/p>\n We recommend booking a demonstration so we can discuss the options best suited to your business and provide you with a detailed quote. Our team is on hand to help you find the best solution for your needs. <\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Can I personalise my contract?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n We have some contract templates that can be customised to meet your company’s image criteria.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Can I define user levels and profiles?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Yes, you can create as many profiles as you like and set the permissions for each by user group.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”I need to manage my company\u2019s fleet. Is Way2Rentals the best platform? ” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Way2Rentals<\/strong> is one of the best options for managing vehicle fleets, especially if you\u2019re looking for an intuitive, efficient platform that can be tailored to your business needs. Our platform offers features for: <\/p>\n Centralized Fleet Management<\/strong><\/p>\n Usage and Consumption Tracking<\/strong><\/p>\n Automated Maintenance<\/strong><\/p>\n Financial Control<\/strong><\/p>\n Damage Management<\/strong><\/p>\n Invoicing and Reporting<\/strong><\/p>\n If your main objectives include operational efficiency<\/strong>, cost reduction<\/strong> and increased profitability<\/strong>, Way2Rentals could be the ideal solution.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What is Way2Rentals Online Check-in?” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}” open=”off”]Online Check-in is a digital onboarding module that allows customers to complete the check-in process before arriving at the counter. Customers enter their details, sign the contract digitally and confirm the rental terms \u2014 all online. This significantly reduces waiting times at branches, improves the customer experience and frees up staff to focus on higher-value tasks.[\/et_pb_accordion_item][et_pb_accordion_item title=”Does Way2Rentals support vehicle maintenance management?” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}” open=”off”]Yes. Way2Rentals includes a maintenance module that records the full history of each vehicle \u2014 servicing, repairs, MOTs and other services. The system sends automatic alerts when a vehicle is approaching its scheduled maintenance date or mileage, ensuring that important maintenance tasks are not overlooked and helping to extend the fleet\u2019s service life.[\/et_pb_accordion_item][et_pb_accordion_item title=” Is it possible to manage multiple branches or stations using the same software?” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}” open=”off”]Yes. Way2Rentals is a multi-agency, multi-user platform. You can manage multiple stations or counters from a central account, with different access levels for each user. This is particularly useful for companies with branches in different cities, airports or regions, which require centralised visibility and real-time operational control across all locations.[\/et_pb_accordion_item][et_pb_accordion_item title=”Does Way2Rentals integrate with Portuguese invoicing software?” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}” open=”off”]Yes. Way2Rentals integrates natively with the leading certified invoicing software packages in Portugal, including Eticadata, KeyInvoice, PHC and Officegest. This integration enables the automatic generation of accounting documents \u2014 invoices, receipts and credit notes \u2014 directly from the platform, without the need to manually enter data into a second system.[\/et_pb_accordion_item][et_pb_accordion_item title=”Which payment gateways are available on Way2Rentals?” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}” open=”off”]Way2Rentals integrates with the leading payment gateways: Reduniq (Visa and MasterCard, MB WAY, Apple Pay, Google Pay and Multibanco bank transfers), SIBS (Multibanco and MB Way), Visa, PayPal and Stripe. This variety allows you to accept online payments via the website at the time of booking, or in person at the counter \u2014 offering flexibility to both the business and the end customer, without the need for separate contracts with each payment processor.[\/et_pb_accordion_item][et_pb_accordion_item title=”Does Way2Rentals integrate with international car hire brokers?” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}” open=”off”]Yes. Way2Rentals integrates via API with leading international brokers and distribution platforms, including EconomyCarrentals, Discovery, CarJet, Aurumcars, Zest Car Rentals, Enjoytravel and Rentcars. These integrations enable the automatic distribution of fleet availability across international channels and the receipt of bookings without the need for manual updates, thereby increasing visibility and occupancy rates.[\/et_pb_accordion_item][et_pb_accordion_item title=” Can I integrate Way2Rentals with my WordPress website?” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}” open=”off”]Yes. Way2Rentals offers direct integration with WordPress, allowing customers to make online bookings with payments integrated directly into your website. Fleet availability is updated in real time, bookings are automatically entered into the management platform, and payments are processed securely \u2014 with no duplication of effort and no need to manage two separate systems.[\/et_pb_accordion_item][et_pb_accordion_item title=”How long does it take to set up Way2Rentals?” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}” open=”off”]The implementation time varies depending on the size of the company and the complexity of the data migration. In most cases, a company is up and running on the platform within a few days of the initial setup. Our team oversees the onboarding process, provides training and offers ongoing support to ensure a quick and seamless transition for your day-to-day operations.[\/et_pb_accordion_item][et_pb_accordion_item title=”How can I try Way2Rentals before signing up?” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}” open=”off”]You can book a free demo with our team, who will walk you through the platform in detail and answer any questions specific to your business. The demo is tailored to your needs \u2014 it\u2019s not a generic presentation, but a session focused on your company\u2019s requirements. No credit card or commitment is required to request a demo. Simply click on \u2018Book a Demo\u2019 and our team will get in touch within 24 hours.[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” background_color=”#009832″ border_radii=”on|10px|10px|10px|10px” box_shadow_style=”preset2″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” text_text_color=”#FFFFFF” text_font_size=”18px” header_3_font=”|600|||||||” header_3_text_color=”#FFFFFF” header_3_font_size=”26px” header_3_line_height=”1.4em” text_orientation=”center” module_alignment=”center” custom_margin=”||10px||false|false” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjE0NzMiLCJlbmFibGVfaHRtbCI6Im9mZiJ9fQ==@” button_text=”Book Demo” button_alignment=”center” _builder_version=”4.27.2″ _dynamic_attributes=”button_url” _module_preset=”default” custom_button=”on” button_text_size=”18px” button_text_color=”#FFFFFF” button_border_color=”#FFFFFF” button_icon=”||fa||900″ custom_padding=”10px||10px||true|false” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" Find answers to the most frequently asked questions about Way2Rentals: features, integrations, pricing and support. We\u2019re here to help <\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"class_list":["post-1600","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/way2rentals.com\/en\/wp-json\/wp\/v2\/pages\/1600","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/way2rentals.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/way2rentals.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/way2rentals.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/way2rentals.com\/en\/wp-json\/wp\/v2\/comments?post=1600"}],"version-history":[{"count":11,"href":"https:\/\/way2rentals.com\/en\/wp-json\/wp\/v2\/pages\/1600\/revisions"}],"predecessor-version":[{"id":2685,"href":"https:\/\/way2rentals.com\/en\/wp-json\/wp\/v2\/pages\/1600\/revisions\/2685"}],"wp:attachment":[{"href":"https:\/\/way2rentals.com\/en\/wp-json\/wp\/v2\/media?parent=1600"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}\n
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Watch a demo of Way2Rentals for your business!<\/h3>\n